B2B Travel Agent with Italian Lisboa

B2B Travel Agent with Italian
Lisboa
Lisboa, Lisboa, Portugal

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I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.

? Join Our Network!
We’re always open to welcoming new talent into our growing community.

? Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!

We’re partnering with a
- tier global travel and expense management company to hire an Italian-speaking B2B Travel Agent. If you have experience with GDS systems and a passion for providing exceptional client support—this is your chance to join a
- edge team!

Location: Remote from Portugal or Hybrid in Lisbon (your choice)
Employment Type: Full-time
Industry: Corporate Travel | Expense Management | B2B Services
Languages: Italian (C2) & English (C1+)
Compensation: Base salary

? What You’ll Be Doing

Provide personalized support to business travelers
? Solve platform and
- related issues, from queries to emergencies
? Stay updated on industry developments and tools
? Build strong relationships across international teams
? Share insights with the product and engineering teams for improvements
? Consistently meet or exceed KPIs

? What We’re Looking For
? Native/fluent in Italian, with strong English skills (C1 minimum)
? Experience in customer support roles within travel/hospitality is ideal
? Proficiency with GDS platforms (Sabre, Amadeus, Galileo, or Worldspan) is mandatory
? Metrics- and
- driven mindset
Excellent communication and writing skills
? Team player who values feedback and collaboration
? Comfortable with Gmail, Zendesk, Slack, Salesforce, and internal tools
? Able to work rotating shifts between 07:00–22:00, Monday to Sunday

? What You’ll Get
? Competitive salary based on experience and performance
? Remote-first role or hybrid flexibility—your choice
? Comprehensive training and ongoing development
? Excellent medical, dental, and vision coverage
? Paid parental and bereavement leave
? Subsidized commuter benefits
? Mental health and wellness support
? Connectivity stipend for your home office
? A vibrant and collaborative work environment

Apply now and help redefine the future of business travel!

#Travel
Jobs #Italian
Speaking
Jobs #Remote
Jobs
Portugal #B2BSupport #Lisbon
Jobs #Customer
Service #GDSExperience #Sabre #Amadeus #Hybrid
Work #Travel
Industry