B2B / Wholesale Salesforce Senior Business Analyst Lisboa

B2B / Wholesale Salesforce Senior Business Analyst
Lisboa
Lisboa, Lisboa, Portugal

B2B / Wholesale Salesforce Senior Business Analyst

Lisbon, 11, PT

Permanent

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewelry, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

B2B / Wholesale Salesforce Senior Business Analyst

Richemont is looking for a talented Business Analyst to join the Functional Team of the B2B/Wholesale Digital team. The position is located in Lisboa with immediate proximity to the development team.

Our B2B/Wholesale pillar is an integral part of our Group Platform team. You will be joining a dynamic and agile team responsible for the complete refactoring of the B2B landscape. Based on Salesforce and Microsoft technologies with a worldwide,
- cloud,
- Maisons scope, we are looking into scaling up our internal capabilities to support our major strategic Luxury New Retail program.

Reporting to the Functional Team Lead and part of the scrum team, as a Salesforce Senior Business Analyst, you will be accountable for:

• Crafting luxurious,
  - quality user experiences for group platforms
• Creating constructive collaboration and efficiency in a
  - location,
  - technology development team
• Bringing strong tech added value to the refinement activities
• Your Salesforce background and tech/func mindset will be a strong asset to promote Salesforce technology best practices and OOTB approach

HOW WILL YOU MAKE AN IMPACT?

• You will be directly in charge of taking best design and analysis choices that fundamentally impact the services provided to our Maisons, Retailers, and end clients.
• With your vision and advice, you will find the best way to respond to the business needs according to the Salesforce best practices and platform strategies.
• Monitor, discover and experiment with new solutions and technology to solve business and technical needs.
• Your tech knowledge and expertise will complement the functional expertise of the team, acting as an intermediary between tech leads, the dev team located in Lisboa, and Geneva-based functional team members.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Innovation is at the heart of what we do; joining us means being exposed to the latest trends and technologies.
• Solve complex problems and propose innovative solutions related to the Salesforce B2B and community platform while driving for OOTB solutions and articulating pros/cons of customizations.
• Consult with the Business and Product Owner and Proxy Product Owner to prioritize and shape the product backlog, using Agile practices for prioritization around business value.
• Be responsible for providing user stories and coaching to define the
  - driven acceptance criteria and test cases.
• Excellence is at the heart of everything we do. You will play a pivotal role in a major,
  - Maisons, worldwide new B2B journey for some of the most prestigious Maisons in the world.

HOW DO WE KEEP YOU SMILING?

• A
  - driven and flexible work environment awaits you here.
• Your passion for moving forward and achieving will find the perfect context within the team.
• As you dedicate your energy and time to us, we will dedicate ours to your personal life, ensuring a balanced Richemont job experience that provides space for your personal needs.
• Work as part of an Agile team to deliver
  - quality business analysis.
• Participate in and facilitate relevant Agile ceremonies and rituals: Backlog Refinement, Daily Stand-up, Iteration/Release Planning, Showcases/Sprint Review, Retrospective.

PROFILE

• You have relevant education – e. g. ,
  • Graduated from an Engineering or Business School, master’s degree in digital/web technology, Computer Science, or related field.
• And also, these skills:
  • Certification in one or more Agile methods and relevant business analysis methods, or significant SAFE/Agile experience, or an equivalent combination of relevant experience and/or education/training.
  • Experience in
    - related use cases and retail/wholesale.
  • Salesforce.com Certifications, including B2B Commerce Cloud, Community, Sales Cloud, B2C Commerce Cloud, Service Cloud, Marketing Cloud, would be a plus.
  • Self-starter; ability to operate in a changing environment.
  • Serving leadership, achieving success with and through other industries.
  • International experience, with the ability to adapt style to different cultures.
  • Fluent in English. French will be a plus.

YOUR JOURNEY WITH US:

1. If your application is selected, we will reach out to you ASAP for an informal introductory call.

2. The next step from there would be a complete interview with the BA team lead, and if there is a match, you will meet B2B key team members and our HR Business Partner.

LEARN MORE ABOUT LIFE AT RICHEMONT AND OUR MAISONS BELOW