Back Office Agent - Gaming Products - German Speaker - Lisbon
Are you passionate about gaming and customer support? Join an international BPO leader in Lisbon and help resolve escalated cases for gaming products while enjoying life in one of Europe’s most vibrant capitals.
Your responsibilities Handle escalated customer inquiries, complaints, and technical issues
Investigate and analyze data to identify root causes and provide effective solutions
Communicate with customers via phone, email, or chat to resolve concerns
Apply company policies and product knowledge to deliver timely resolutions
Ensure excellent service quality and customer satisfaction
Your profile Native-level German speaker with C1 English
Valid Portuguese work permit required
Already in Lisbon or ready to relocate for an international career
Motivated,
- oriented, and committed to excellence
Excited about intercultural communication and expat lifestyle
Conditions and benefits Contract : Permanent, 30-day probation period
Working hours : Full-time, Monday to Friday, 9:00–18:00
Salary : 850 € gross/month + bonuses
50 € tech bonus
200 € language bonus
120 € performance bonus
300 € loyalty bonus every 3 months
Additional perks :
Health insurance after 6 months
Paid professional training
Employee discounts on products and services
Engaging
- wide initiatives
Relocation package :
Flight reimbursement after 3 months
Up to 360 € monthly housing support for 12 months
Assistance with temporary and permanent accommodation
Your future company Be part of a global BPO leader with 170, 000 employees worldwide supporting over 750 top
- first brands . You will join a multicultural environment focused on innovation, technology, and creating seamless customer experiences.
Why Lisbon? Living in Lisbon means enjoying
- round sunshine, rich history, a welcoming international community, affordable living, and the perfect mix of urban lifestyle and Atlantic beaches.
- Informações detalhadas sobre a oferta de emprego
Empresa: Blu Selection Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 5. 9. 2025
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