Banking Customer Advisor - French Speaker - Lisbon Lisboa

Banking Customer Advisor - French Speaker - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you interested in finance and banking? Would you like to be part of a multicultural team in Lisbon, working with
- known international brands? This is your chance to gain valuable professional experience abroad while supporting customers in their daily banking needs.

Your responsibilities and impact as a Banking Customer Advisor will be:

Assisting customers with
- related queries, mainly via email (e. g. , card limit increase requests)

Performing other tasks related to banking activity depending on project needs

Coordinating office activities and ensuring compliance with company policies

Creating and updating financial, personnel, and customer records in databases

Collaborating in a diverse and multicultural team environment

Skills, qualifications and interests you need to succeed in this role:

Native-level French speaker (mandatory)

Good written skills in French with the ability to provide clear answers

Motivation, commitment, and willingness to relocate abroad

Team spirit and ability to work with multiple nationalities

Background in sales or commercial activities is a plus

Previous customer service or credit recovery experience is an advantage

What’s in it for you?

Contract type: 6-month temporary contract

Working hours: Monday to Saturday, rotating shifts between 7 am and 7 pm

Salary package:

€890 gross/month x 14 months

Up to €100 monthly performance bonus

Meal vouchers of €7. 23 per workday

Partial reimbursement of transportation costs

Private health and dental insurance after 6 months

Relocation support for international candidates:

Reimbursement of up to €400 for initial flight after 4 months with the company

4 months of accommodation in a shared flat provided (rental fee to pay)

Extra perks:

Paid training, professional development, and career growth opportunities

Multicultural work environment with international colleagues

Transportation costs covered for vaccination appointments in your home country

Your Future Company

Founded by two French entrepreneurs in 2000, the company has grown into an international specialist in customer experience, with more than 50, 000 employees worldwide. From their hub in Lisbon, they manage customer service operations for some of the world’s most progressive brands, offering employees a unique opportunity to build international careers.