Beauty Advisor – German language Porto

Beauty Advisor – German language
Porto
Porto, Porto District, Portugal

• Full-time position for a leading cosmetics company
• Work from Porto, Portugal
• Online recruitment process

We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

We're seeking Beauty Advisors to join the team in Porto We're partnering with a leading cosmetics company and looking for talented individuals for Customer Service roles. The ideal candidate is
- oriented, possesses excellent interpersonal skills, and excels in managing telephone interactions.

Responsibilities:

• Customer contact via live chat, phone, E-mails, webforms or Social 1:1.
• Management of consumer requests relating to Information and complaints.
• Providing excellent solutions, and service.
• Providing product and beauty advice in a professional, precise and timely manner.

Requirements:

• Flawless communication skills, both written and oral in German (C2 or C1) + Advanced English (B2);
• Excellent communication skills, empathy & high focus on customer satisfaction
• Customer orientation, problem solving skills, teamwork
• Good IT skills - required competence and speed in the use of tools to report interactions
• Availability to work on shifts

Nice to have:

• Prior experience in Cosmetics and Luxury sector is preferential
• Knowledge and experience with digital and social media
• Previous experience in Customer Service

What we offer

• Full time contract
• Salary without accommodation: 1462 euros gross / month
• Salary with accommodation (discounted accommodation provided by the company in Porto): 1093 euros gross / month
• Public and Private health insurance provided by the employer
• The first contract for 12 months, with the possibility of signing a permanent one after 2 years (or renewing the previous one).
• Private health insurance after contract signature (additionally to the standard insurance).

FOR INTERNATIONAL CANDIDATES:

• Airport
  - up and administrative assistance with your registration in Portugal;
• Reimbursement of your initial flight expenses after 9 months of successful integration;
• Free Portuguese lessons, sports activities, cooking lessons and much more

Interested in a new adventure? – APPLY TODAY to start your new job

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

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Job Type: Full-time

Pay: 1, 100. 00€ - 1, 460. 00€ per month

Application Question(s):

• When you can start working?
• Please, provide your private
  - mail address:

Language:

• German (Required)
• English (Required)