Bilingual Customer Service Agent (Spanish Required)

Bilingual Customer Service Agent (Spanish Required) at Zumub

Location: On‑site, Cacém Industrial Zone (near Tagus
Park). Schedule: Monday‑Friday 9:00–18:00 with a 1‑hour lunch break.

Responsibilities

• Assist and advise customers via email, phone, and in person.
• Manage complaints and issues related to orders.
• Collaborate on other projects depending on company priorities and your expertise.

Requirements

• Spanish fluency (elimination factor).
• Proficiency in Portuguese.
• Excellent communication and adaptability skills.
• Prior experience in customer support preferred.
• Computer literacy and proactive attitude.
• Leadership and problem‑solving mindset.

What We Offer

• Join a rapidly expanding startup.
• Dynamic team environment.
• Real opportunities for career advancement.
• Benefits: employee discounts, gym access, health insurance, and more.

Seniority level

Entry level

Employment type

Full‑time