Bilingual Customer Service Representative Viseu

Bilingual Customer Service Representative
Viseu
Viseu, Viseu District, Portugal

Job Description:

As a Customer Support Specialist, you will be the primary point of contact for our business clients and individual customers. Your exceptional service skills will ensure that every interaction is positive, efficient, and effective.

Key responsibilities include:

• Assisting customers with queries via phone, email, and chat
• Validating and receiving transactions
• Using the platform to provide support
• Troubleshooting technical issues

Skill Requirements:

• Native German speaker with advanced business English
• Technical knowledge
• Customer-oriented with strong
  - solving skills
• Highly reliable, adaptable, fast learner
• Interest in the sector is appreciated

Benefits:

• Full-time job, 40 hours per week
• Competitive salary +
  - related bonus
• Flexible schedule:
  
  available to work in rotative shifts from Monday to Sunday
• Quality Certified Management Company
• Complete relocation package including:
  
  

• Flight ticket to Athens
• Hotel accommodation for 4 weeks with breakfast
• Assistance in finding a flat + real estate agency fee paid by the company
• Annual flight ticket to your home and back