Bilingual Customer Service Representative, Urgent - No Experience Required Viseu

Bilingual Customer Service Representative, Urgent - No Experience Required
Viseu
Viseu, Viseu District, Portugal

1 day ago Be among the first 25 applicants

Job Title: Customer Service Representative (Norwegian‑speaking) - Search Engine

Job Description
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces, " Best Companies for Career Growth, and Best Company Culture, year after year.

What You Will Do In This Role

Respond to inbound customer requests, documenting relevant case information

Assist users with Pre‑Sales, General Inquiries, and technical support issues via multiple channels (as assigned)

Escalate customers to higher tiers of support as defined and documented

Collaborate with other technicians to resolve or properly close help tickets

Your Qualifications

High level of Norwegian (written and oral) and fluent in English (B2)

Excellent writing and verbal communication skills to simplify technical language for non‑technical users

Patience when communicating and solving issues

Keep up with the latest IT and tech‑related trends

Proactive, self‑motivated, and a great team player

What’s In It For You

Full‑time with indefinite contracts (negotiable depending on your experience and our client’s needs)

Competitive salary and performance bonus

Central location in Lisbon, Portugal

Bring‑a‑friend (referral) bonus opportunities

Full paid training on the company and the project you’ll be working on

Career development programs

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their “employer of choice. ”

Concentrix is an equal‑opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work: In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location: PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements: Norwegian (Required)

Time Type: Full‑time

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