Bilingual Customer Service Specialist

Bilingual Customer Service Specialist
Lisboa
Lisboa, Lisboa, Portugal

Are you ready to make an impact every day? Join an international,
- focused team supporting some of the world's top brands. Help clients achieve success while advancing your career in a dynamic and diverse environment.

Responsibilities:

• Engage with customers via phone and email to provide product and service support.
• Review, decide, and process client requests efficiently.
• Identify opportunities to improve the customer journey.

Share insights with internal teams to enhance product and service quality.

• Native-level Dutch and fluent English (B2)
• Customer support experience is a plus
• Excellent communication and interpersonal skills
• Proactive,
  - driven, and
  - oriented
• High school diploma or vocational training completed
• EU citizenship or valid work permit for Portugal
  
  

• Competitive Salary for Portuguese standards
• Monthly meal allowance
• Private health insurance
• Career mentoring and personal development programs