Billing Manager Porto

The Billing Manager will be responsible for oversight and management of the OTC process.

Core Responsibilities

• Define and execute the global credit management strategy within the OTC Tower;
• Establish robust governance, policies, and processes to ensure consistent and effective credit risk management.
• Oversee customer credit assessments, approvals, and monitoring, ensuring risk mitigation while enabling commercial growth.
• Ensure compliance with internal controls, SOX, and corporate guidelines.
• Drive timely, accurate, and insightful reporting of key credit metrics and risk exposure.

Relationship / Metrics

• Build strong partnerships with Sales, Treasury, Collections, FP&A, and Legal to balance risk with business opportunities.
• Act as a senior advisor in contract negotiations, providing guidance on payment terms and credit risk.
• Engage with senior business leaders across regions to align on credit strategies and priorities.
• Monitor and report on:
  • DSO (Days Sales Outstanding)
  • Bad debt and overdue ratios
  • Credit approval turnaround times
• Lead process standardization, simplification, and harmonization across geographies.
• Identify and deliver automation opportunities, leveraging advanced analytics, AI/ML tools, and credit scoring technologies.
• Benchmark credit practices against industry best‑in‑class and integrate innovations into the GBS model.
• Promote a culture of continuous improvement through structured feedback loops and performance reviews.

Leadership and People

• Ability to influence stakeholders at all levels of the organization and drive change.
• Lead, coach, and develop a global team of Credit professionals within the GBS organization.
• Build capabilities to support the transformation journey, ensuring succession planning and career development.
• Inspire a culture of collaboration, accountability, and innovation.
• Act as a change champion, supporting the adoption of new ways of working across regions and functions.
• Ability to calmly address and resolve conflicts.

Academic Background

• Business School or Finance Degree, Chartered, Management, Certified Accountant or equivalent, or MBA

Other Skills

• Minimum of 10 years’ experience in managing OTC processes, and experience in a global team
• Experience in senior roles specifically covering OTC processes, cross‑functional understanding, leading Teams, and significant change projects.

Additional Information

• Work regime: hybrid

If you believe you have the right profile and are motivated to join a growing and challenging project, send us your updated CV!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance and Accounting/Auditing

Industries

Business Consulting and Services