Branch Operations Supervisor - Lisbon - (Lisboa) Póvoa de Santa Iria

Branch Operations Supervisor - Lisbon - (Lisboa)
Póvoa de Santa Iria
Póvoa de Santa Iria, Lisboa, Portugal

Sou uma empresa: Indie Campers

We’re looking for travel enthusiasts with a passion for guest service for our depot in Lisbon. You’ll be the face of our company, reporting directly to the Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot. WHAT WILL YOU WORK ON? Handle incoming reservations, organize and perform vehicle
- ins and
- outs, and coordinate the team’s activities; Training, supervising, and coaching your team; Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition; Control workforce planning, manage inventory, local suppliers and cleaning services; Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly; Assisting in reselling campervans, preparing and showing them to prospective buyers

Requisitos : You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable; You’re fluent in English and Portuguese (mandatory); You’re eligible to work in Portugal, have a valid driver's licence and feel confident enough to drive a campervan (mandatory); You’re available to work on weekends and public holidays; You’re a responsible person who takes their work seriously and can be relied upon; You’re
- organised and you’re good at solving problems.