Business Analyst

Business Analyst
Setúbal
Setúbal, Setubal, Portugal

We are HCLTech, one of the
- growing large tech companies in the world and home to 222, 000+ people across 60 countries, supercharging progress through
- leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity.

Business Analyst

About the Role

We are seeking a talented and highly motivated Business Analyst to join our dynamic “Client & Market” teams. This role is crucial in building and maintaining scalable, secure, and reliable platforms to support Client's online experiences.

As a Business Analyst, you will be the critical link between business stakeholders and

technical teams, translating strategic business needs into clear, actionable

requirements. You will collaborate closely with Product Owners, Business owners, and

developers to define solutions that deliver measurable value, enhance user experience,

and align with business strategic objectives. Your responsibilities will encompass the

entire requirements lifecycle, from elicitation and analysis to documentation and

management, ensuring a shared understanding and successful delivery.

This position requires working in a global environment with distributed teams across

multiple countries and time zones, collaborating with stakeholders at different

management levels.

Key Responsibilities:

• Elicit, analyze, document, and manage detailed business requirements, user stories, use cases, and acceptance criteria.

• Facilitate workshops, interviews, and meetings with diverse stakeholders to gather and validate business needs and functional specifications.

• Translate complex business requirements into clear, concise, and actionable functional and
- functional specifications for development teams.

• Collaborate with Product Owners to define, refine, and prioritize the product backlog, ensuring alignment with business value and strategic goals.

• Perform
- depth process analysis, identify inefficiencies, and propose optimized business processes and system improvements.

• Support the design, development, and quality assurance teams throughout the project lifecycle, ensuring a thorough understanding of requirements and that solutions meet business objectives.

• Assist in the planning and execution of Key User Testing (KUT), ensuring that delivered solutions meet specified requirements and stakeholder expectations.

• Communicate effectively and transparently with technical and
- technical stakeholders at all levels, fostering collaboration and alignment.

• Conduct market research, competitive analysis, and data analysis to identify trends, opportunities, and inform solution design.

• Contribute to the continuous improvement of business analysis practices, tools, and methodologies within the organization.

Required Skills and Qualifications:

Experience & Skills

• Proven experience as a Scrum Master in large, global
- commerce projects.

• 4+ years of
- on Scrum Master experience in a software development environment.

• Knowledge of Scrum, Kanban, and other Agile methodologies (XP, SAFe is a plus).

• Familiarity with Agile techniques such

• Proficiency in Agile tools (JIRA and Confluence is a plus).

• Technical background and/or experience as a Software Engineer is an asset

Soft Skills

• Ability to communicate effectively with technical and business teams at all

levels.

• Strong analytical,
- solving, and organizational skills.

• Experience working in a
- paced, distributed environment with high

expectations.

Education & Certifications

• Bachelor’s or master’s degree in computer science, Software Engineering, or

a related field.

• Certified Scrum Master (CSM, PSM I) or equivalent certification.

Languages

▪ Fluency in English (French or other languages is a plus).

Why Us

• Permanent contract
• Competitive salary
• Private health and life insurance from day one in the company
• Working hours: Monday to Friday
• Remote Work Model (candidate should be located in Portugal)
• Meal allowance on card/voucher

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

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