Business Analyst, Strategy & Analytics

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on‑demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary

Toptal is looking for a senior‑level Business Analyst to provide business leaders with crucial insights and recommendations for improvement. The role is part of our Business Analytics Center of Excellence, where analysts are assigned to support one or more business functions. This role will specifically work with new businesses, from structuring their data infrastructure to developing reports that support their business leaders in making data‑driven decisions. The analyst will use data, create and define metrics, measure performance, and develop reports, build models, forecast outcomes, run experiments, and perform in‑depth diagnostic analysis.

Ultimate success goes beyond data‑related activities and delivers the “so what” that drives decisions and real business impact. It is imperative to fully understand the business (processes, objectives, organization, performance drivers, barriers), and connect the dots between data analysis, business strategy, financial and operational effectiveness. The Business Analyst should build positive relationships across the organization and have a “find a way” attitude.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

• Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Tableau reports, and write SQL scripts; and extract insights from these data activities to inform business decisions.
• Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders.
• Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives.
• Map business processes to their corresponding data flows.
• Proactively identify and surface opportunities to improve efficiency, conversion, revenue generation, client and talent experience, operations, communication, systems & tools, cash usage, etc.
• Work closely with data analysts and business process owners to empower data‑backed decision making.
• Build data infrastructure for each New Business from lead acquisition to revenue generation, set up Google Analytics, Google Search Console and Google Ads as required by every business.

Qualifications and Job Requirements

• Bachelor’s degree is required.
• 5+ years of experience in data analysis, analytics, or business intelligence.
• 2+ years of experience within general consulting or an analytical operations function.
• Strong background in math, science, finance, engineering, or statistics and deep business insight; advanced degrees and/or MBA are a plus.
• Experience with BI tools (Tableau, Qlik, Power
  BI, etc. ).
• Proficiency in SQL; experience with R, Python, or MATLAB is a plus.
• Experience with exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance.
• Track record of linking data and analytics to business strategy, financial performance, and operations to drive real impact.
• Working knowledge of probability and statistics, experience with process improvement is a plus.
• Ability to explain complex issues simply and intuitively, and willingness to challenge assumptions, communicate limitations, and flag blind spots.
• Strong technical background in data infrastructure and Google products while mastering diverse business processes.
• Outstanding written and verbal communication skills.
• Ability to work in a fast‑paced, rapidly growing company and handle a wide variety of challenges, deadlines, and diverse contacts.
• Individual contributor mindset – you must be a world‑class contributor and not just a manager.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Research, Analyst, and Information Technology

Industries

Technology, Information and Internet