Business Automation Specialist Lisboa

Business Automation Specialist
Lisboa
Lisboa, Lisboa, Portugal

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WTW is a globally recognized advisory, broking, and solutions powerhouse, turning risk into opportunity for clients across the globe. With roots tracing back to 1828 — from insuring the Titanic in 1912 to supporting the Moon Buggy in 1971 — our legacy is built on innovation, trust, and transformation. Today, over 40, 000 colleagues in 140 countries continue to shape the future with purpose and passion. Our mission? To transform tomorrow.

As a Business Automation Specialist, you will lead the optimization and delivery of RPA/DPA solutions to improve business efficiency and reduce operational costs. You’ll mentor junior developers, manage automation projects, and collaborate with stakeholders to translate complex requirements into scalable solutions. Strong communication skills are essential for engaging
- technical audiences, and experience with tools like Ui
Path, Power Platform, or Blue Prism is highly valued. Fluency in English is required; French is a plus.

Responsibilities:
• Optimize existing RPA/DPA processes for enhanced performance and scalability.
• Guide junior developers and share best practices in development and analysis.
• Collaborate with business stakeholders and internal teams to design and deliver automated solutions, facilitating increased business efficiency and optimizing the cost of operations.
• Support the analysis of complex
- project requirements, capturing, validating, and documenting business requirements to ensure alignment with key strategic principles.
• Lead project management efforts for automation initiatives, including planning, execution, monitoring, and closing projects.
• Communicate effectively with
- technical stakeholders, translating technical concepts into
- friendly language and ensuring stakeholder
- in and satisfaction.
• Develop and maintain project documentation, including project plans and status reports.