Business Data Analyst Trainee
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Client:
Generix Group
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
53c96f5bc54c
Job Views:
4
Posted:
13. 07. 2025
Expiry Date:
27. 08. 2025
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Job Description:
As a Business Data Analyst Trainee, you will be responsible for collecting and analyzing data produced by the Support and Incident Management process on a global scale. Your mission is to explore and interpret the data to obtain useful business insights.
MAIN RESPONSIBILITIES
- Collect and organize data from tools such as Service
Now, FCC (Call center) - Create and improve existing reports, ensuring accuracy and clarity in both monthly and weekly indicators.
- Explore, analyze and visualize data to identify relevant trends and insights.
- Collaborate with teams to understand requirements and translate needs into
- driven solutions. - Work comfortably with databases and dashboards, and contribute to their continuous improvement.
Qualifications
- Academic Qualifications: Degree in Computer Science, Mathematics or similar;
- Must have eligibility for IEFP Internship
- Solid mathematical and statistical knowledge;
- Knowledge of programming languages is an advantage;
- Proficiency in Pack Office (Excel, Power
Point, Word. . . ) - Ability to communicate fluently in English, both verbally and in writing. French would be an advantage;
- Ability to demonstrate rigor, organization, reactive and analytical spirit.
Additional Information
- Excellent work conditions and environment (Centro Empresarial Lionesa).
- Generix is committed to building an inclusive environment, in which diversity and equity are truly part of our culture, so all our positions are open to people with disabilities.
- Generix will process your personal data in the context of your application. You have the right to access, correct, delete and object to information about you. For this, please send your request to [emailprotected]. For more information, please see the Privacy Policy available at www.generixgroup.com.
- For more information, please check our website: www.generixgroup.com/pt
- Informações detalhadas sobre a oferta de emprego
Empresa: Generix Group Localização: Porto
Leça do Balio, Porto, PortugalPublicado: 15. 7. 2025
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