Business/Data Analyst_English C1_Bytedance_WFO_Lisbon
Job Title:Business/Data Analyst-_English C1-_Bytedance-_WFO-_Lisbon
Job Description**Job Description**: Business/Data Analyst**Position Overview:**Seeking a highly skilled and motivated Business Analyst with a strong background in insight generation and data visualization. As a Business Analyst, you will be responsible for analyzing and interpreting data to provide valuable insights and recommendations to enhance our operational set up, improve business critical workflows, and generate insights related to agent behavior. You will work closely with
- functional teams to drive
- driven decision making and support the achievement of business objectives. **Responsibilities:**Data Analysis and Interpretation:* Collect, clean, and analyze data from various sources. * Apply statistical techniques and data mining methods to identify trends, patterns, and correlations in the data and convert to the appropriate data visualization methods for business reviews and client presentations. * Conduct
- depth analysis of trends to provide insights and recommendations to optimize operational set up & procedures to meet or exceed KPIs. Reporting and Visualization:* Prepare clear and concise reports and visualizations to communicate key findings and insights for stakeholders. * Develop dashboards and data visualizations using tools like Tableau, Power BI, or similar software. * Create and maintain automated reporting systems to track key performance indicators (KPIs) and measure campaign effectiveness. Strategy Development and Optimization:* Collaborate with
- functional teams, including executive stakeholders, product managers and operation managers, to identify opportunities and develop
- driven strategies. * Provide recommendations for optimizing business processes. * Monitor and evaluate the performance of operation, identify areas for improvement and automation, and propose actionable solutions. Data Governance and Quality:* Ensure data integrity and accuracy by implementing appropriate data governance practices. * Identify data quality issues and work with relevant teams to resolve them. * Stay up to date with industry trends, best practices, and emerging tools in digital marketing and social media analytics. **Qualifications and Skills:*** **MUST HAVE EXPERIENCE:*** Bachelor's degree in Business, Marketing, Statistics, Data Science, or a related field. Master's degree preferred. * Proven experience as a Business Analyst, Data Analyst, or similar role. * Proficient in data analysis tools such as SQL, Excel, R, or Python. * Experience with data visualization tools like Tableau, Power BI, or similar software. * Familiarity with web analytics tools (e. g. , Google Analytics) and social media analytics tools. * **SOFT SKILLS:*** Knowledge of statistical analysis techniques and data mining methods. * Excellent analytical,
- solving, and
- thinking skills. * Strong communication and presentation skills to effectively convey complex data insights to both technical and
- technical stakeholders. * Ability to work in a
- paced, dynamic environment and manage multiple projects simultaneously. * Attention to detail and a commitment to delivering
- quality, accurate work. * **BONUS POINTS**:* Understanding of digital marketing & advertising is a plus. * Experience with JIRA or similar programs. **Eligibility Criteria*** *Your current job tenure: at least* *06 months in Concentrix/in project** *Your exemplarity: no sanctions in the last 6 months AND**<5% unjustified absenteeism in the last 3 months. ** *Achievement of your objectives:* *>80% of project performance objectives during the last 3 months. ** *Language(s): EN* *Languages with levels C1 or above** *WFO*Location:PRT Lisbon - Av. Mediterraneo, N°1Language Requirements:English
Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. # **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered,
- powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing
- changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated,
-
- end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who
- defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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- Informações detalhadas sobre a oferta de emprego
Empresa: Convergys Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 25. 9. 2025
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