Business Development Representative

Business Development Representative

Join Zendesk as a Business Development Representative. This role drives new business for the EMEA sales organization, accelerating your career while contributing to the growth of the world’s leading customer support platform.

Responsibilities

• Be a key team member of the sales team, driving new business and delivering on the strategy for the region.
• Run a busy outbound pipeline of leads and provide a top‑class customer experience.
• Use innovative prospecting into cold accounts, new customer groups and divisions of existing Zendesk customers.
• Generate high‑value pipeline through strategic and targeted prospecting into start‑ups, unicorns and enterprise businesses.
• Source new leads using social tools and creative outreach, ensuring a fresh and proactive approach.
• Be motivated to over‑achieve on targets and metrics.
• Act as the brand’s face, 100% focused on building an outstanding customer experience.

Qualifications

• Minimum 6 months of experience in a sales‑related environment.
• Passion to kick‑start or continue a career in consultative sales.
• Solid business experience (Saa
  S sales preferred); curious and customer‑centric.
• “Can do” / “Winner” attitude with a hunger for self‑starting and over‑achieving.
• Excellent written and verbal communication skills.
• Bachelor’s or Master’s degree preferred.
• Fluency in English.
• Availability to work weekly in a hybrid model: Lisbon office and remote.

Hybrid Working Model

Our hybrid model is designed to give you a rich onsite experience packed with connection, collaboration, learning and celebration—while also allowing you to work remotely for part of the week. Attendance at the local office will be required for part of the week, with the specific schedule determined by the hiring manager.

Benefits

• Quality leadership team dedicated to your development and success.
• Experienced, top‑performing peers or buddies who will show you the ropes.
• Flexibility to work between home and office, with necessary equipment (Mac
  Book, home office allowance, Sales Navigator, Zoom, etc. ).

Location

Lisbon, Portugal

Equal‑Opportunity Statement

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to peopleandplaces@zendesk.com with your specific accommodation request.