Business Process Outsourcing Manager Viseu

Business Process Outsourcing Manager
Viseu
Viseu, Viseu District, Portugal

We are looking for a motivated Junior Professional to join our BPO Insurance team, focused on delivering
- quality case processing services.

? Role Overview:

Ideal for individuals with 0–2 years of experience in insurance or HR benefits processing, this position offers an excellent opportunity to grow within an international business environment.

? Key Responsibilities:

• Process insurance claims with accuracy and attention to detail.
• Maintain
  -
  - date and compliant records.
• Identify and escalate exceptions when required.

? Skills & Qualifications:

• Basic understanding of insurance workflows in german market.
• Familiarity with ERP systems (e. G. , SAP HCM) is a plus.
• Strong sense of empathy, service orientation, and data privacy compliance.