Business Risk Manager (CX)

Business Risk Manager (CX)

Portugal

Business Risk Manager (Operational Resilience)

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About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our
- fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10, 000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Risk at Revolut operates across all functions, products, and regions to monitor
- line performance and ensure the business operates safely. They’re among the first to be involved in new initiatives, from tech to customer support.

We’re looking for a Business Risk Manager to join the first line of defence and drive proactive risk management across our operations. You’ll work closely with Product, Operations, and Control teams to identify, assess, and manage
-
- day risks that keep Revolut secure as we continue to grow globally.

What You’ll Be Doing

• Owning risk identification, assessment, and mitigation within your assigned business area
• Designing and implementing effective risk controls and frameworks to support products and processes
• Conducting control testing and monitoring, ensuring risks are managed efficiently and sustainably
• Leading risk incident management, including root‑cause analysis, remediation, and lessons learned
• Partnering with business teams to embed risk thinking into day‑to‑day operations
• Preparing and presenting risk reports to senior management, providing actionable insights
• Collaborating with Compliance, Audit, and Product to build a consistent and scalable control culture

What You’ll Need

• Expertise in business risk management, controls, audit, or compliance (preferably in financial services or fintech)
• A solid understanding of risk frameworks, control design, and incident management
• Excellent problem‑solving, analytical, and critical‑thinking skills
• A proven ability to work independently and make informed decisions
• Great stakeholder management and communication skills to influence and challenge constructively
• A proactive, hands‑on approach, and the ability to thrive in a fast‑paced environment

Nice to Have

• Experience in a regulated financial institution or fintech
• Familiarity with consumer duty, financial promotions, or operational risk frameworks
• Exposure to automation, data‑driven controls, or AI tools for risk monitoring

Building a diverse workforce

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.

Important notice for candidates

• Only apply through official Revolut channels. We don’t use any third‑party services or platforms for our recruitment.
• Always double‑check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
• We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Finance and Sales

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