Business Support Analyst IT Infrastructure Braga

Business Support Analyst IT Infrastructure
Braga
Braga, Braga, Portugal

Hi Everyone!!

Greeting from Intuition IT – Intuitive Technology Recruitment!!!!

We have an existing job opportunity with our leading Client

Note : We are Looking for Who has experience into Business Support analyst with IT Infrastructure and Service operations & Locals to Portugal

If you are interested with above Job Description, please share your CV to this email id :

Please go through Below details with Job Description

Job title::Business Support analyst

Job Location: Lisbon Portugal

Type: Contract

Technical Skills

Job Description:

Responsibilities

• Be an integral part of the squad and drive positive customer satisfaction both in the incident management as well as user management tasks.
• Consume and understand complex systems, dependencies and use support documentation, logs and monitoring to achieve good results
• Analyse and document support processes / Knowledge Base, data flows, and system interactions
• Collaborate with engineers, testers, and other team members to ensure quality and timely delivery
• Communicate effectively with all levels of stakeholders, both verbally and in writing

Requirements and Experience

• At least 2 years of experience as a Business Analyst or Systems Analyst, working in an IT and/or technical environment is essential
• L2 service operations experience is essential
• Infrastructure systems experience is essential
• Previous or current experience in testing would be an advantage
• Excellent communication, presentation, and facilitation skills
• Must be able to work independently and proactively in a
  - paced and dynamic environment

If you are interested with above Job Description, please share your CV to this email id :