Business Support Specialist Lisboa

Business Support Specialist
Lisboa
Lisboa, Lisboa, Portugal

Randstad operates in Portugal and in the world as a leader in the area of Human Resources, in various sectors of activity. Technologies specialization works exclusively in the IT & Telecom sector, promoting unique professional development opportunities. As part of an internal and international project, we are looking for a Global Field Business Support, Specialist

Main areas of responsibility:

• Act as a quote reviewer/approver & point of contact for specific markets in the region (allocated via distribution of workflow);
  
  
• Provide guidance to Quote owners on policies to accelerate the transactional process cycle (including quote configuration, and
  - specific requirements);
  
  
• Liaise with keystakeholders to ensure correct deal setup, to resolve transactional processing issues;
  
  
• Improve productivity and efficiency resulting in less revenue at risk and less bottlenecks during peak times;
  
  
• Troubleshoot quote issues in the productive system;
  
  

Expectations and Tasks:

• Attention to detail and accuracy is a must to ensure compliance with SAP guidelines. Staying up to date on process compliance with respect to Global Policies is required;
  
  
• Hands-on mentality, adaptability, and agile working mindset are essential;
  
  
• Coordinate withcross functional teams to ensure deal compliance;
  
  
• Ensure Quarter End Close safeguarding during
  - critical periods;
  
  
• Monitor the deal pipeline to identify strategic customers/deals in current quarter;
  
  
• Analyse and provide constructive solutions to improve simplification and efficacy.

Skills

• University or College degree or comparable experience;
  
  
• 3-4 years of professional working experience;
  
  
• Customer-facingexperience, especially in Deal Support / Transactional Support is a great advantage (Previous experience in Finance Operations/ Commercial or Sales Operations is an advantage but not required. );
  
  
• Strong oral andwritten communication skills & ability to communicate complex ideas to a wide range of audiences;
  
  
• Fluent English required;
  
  
• Strong team player, experienced in working with virtual and international teams across multiple regions;
  
  
• Ability to workon one’s own initiative as well as part of a team;
  
  
• Ability to workin an agile environment and under tight schedule;
  
  
• Focused and
  - orientated mindset with creative
  - solving skills.

Benefits

• Entry into a stable project with continuity in a prestigious company.