Calypso Tech Support Engineer — Hybrid (Lisbon/Porto)

Calypso Tech Support Engineer — Hybrid (Lisbon/Porto)
Viseu
Viseu, Viseu District, Portugal

1 week ago – Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. We are seeking a skilled professional to join our team and contribute to system enhancements, technical testing, and production delivery. The ideal candidate will combine technical expertise with strong analytical and problem‑solving skills to drive improvements and ensure smooth operations in a fast‑paced global environment. About the Job
Equipped with a blend of technical know‑how and analytical acumen, you will play a pivotal role in enhancing, testing, and delivering system solutions that support BNP Paribas’ global banking operations. Your Main Activities Are- Requirement Gathering & Change Management- Collect and document technical requirements for system enhancements. - Participate in the change request process for technical and functional updates. - Testing & Delivery- Collaborate on technical testing to ensure smooth production delivery. - Launch and monitor initiatives, ensuring timely follow‑up. - Issue Resolution & Process Optimization- Perform Level 3 support, analyzing reported issues and identifying solutions or workarounds to minimize impact. - Ensure resolution and follow‑up with vendors or service providers. - Oversee technical processes (e. G. , Online, STP flows, batches) and document known issues for first‑line support. Profile and Skills to Success- At least 4 years of experience in technical roles. - Advanced level of English, both written and oral. - Proficiency in Dev
Ops practices and tools (e. G. , Git, CI/CD, Terraform, Chef, Jenkins). - Skilled in scripting languages (e. G. , Bash, Python, Terraform) and containerization using Dockerfiles. - Experience deploying applications in Kubernetes environments using Argo
CD for streamlined and automated deployments. - Ability to analyze change requests or issues and propose logical solutions or improvements. - Proficiency in creating schematic/diagram‑based documentation. - Familiarity with Application Servers (e. G. , Web
Sphere, Tomcat, JBoss). - Experience with job scheduling tools (e. G. , CA Workload Automation, Control‑M). Why Joining BNP Paribas? - Leading banking institution. - International reach – 64 countries and nearly 178, 000 employees. - Diversity and Inclusion commitment – cultivating an open and responsive environment for all. - Remote working conditions with Smart Working framework and hybrid flexibility. - Commitment towards work/life balance with wellness and integration initiatives. - Only applications submitted in English will be considered. - In case you are selected, further documentation will be required to support your hiring process. Seniority
- Not Applicable
Employment
- Full‑time
Job
- Engineering and Information Technology- Industries – Banking and Financial Services#J-18808-Ljbffr