Career Opportunities - Customer Focus - €16.800 A Year Braga

Career Opportunities - Customer Focus - €16.800 A Year
Braga
Braga, Braga, Portugal

Are you a fluent French speaker with a passion for customer service and healthcare technology? Join our dynamic team in Braga, Portugal, and become a key player in enhancing the experience of healthcare professionals using our innovative E-Health platform!

Braga, a historic yet vibrant city, offers an excellent quality of life, blending rich cultural heritage with modern amenities. This is a fantastic opportunity to grow your career while making a real impact in the healthcare sector.

Your Responsibilities and Impact as Customer Service Representative:

- Advise and support healthcare professionals over the phone in their use of our software, handling both incoming inquiries and proactive
- ups.

- Train users remotely on how to utilize our services effectively.

- Ensure quick and efficient processing of email requests.

- Provide expert advice and answer customer questions about the product.

- Collaborate closely with sales, marketing, and product teams to ensure complete customer satisfaction.

Skills, Qualifications, and Interests You Need to Succeed in This Role:

- Native French speaker with an advanced level of English.

- Valid work permit for Portugal.

- Reliable, adaptable, and a quick learner with strong
- solving skills.

- Experience in customer service is a strong advantage.

- Passion for healthcare and technology is a plus.

What's in It for You?

- A
- time, permanent contract with a 3-month trial period.

- 40-hour workweek, Monday to Friday, 07:00 AM - 05:30 PM (rotational shifts).

- Two consecutive days off: Saturday and Sunday.

- Competitive salary and
- based bonuses.

- A paid and recognized training program.

- Meal allowance of 7. 23€ per workday.

- If relocating from abroad: Reimbursement (up to 400€) of initial flight ticket after 6 months + 6 months of shared accommodation provided (rental fee applicable).

- The chance to work in a
- paced, rewarding environment in the health tech industry.

Your Future Company:

This company is a leader in the healthcare technology sector, dedicated to improving the lives of medical professionals and patients alike. Join a
- thinking team that values innovation, collaboration, and customer satisfaction.

Ready to embark on this exciting journey? Apply now and be part of a team that is revolutionizing healthcare through technology!

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