Career Opportunity In Customer Support Lisboa

Career Opportunity In Customer Support
Lisboa
Lisboa, Lisboa, Portugal

Are you looking for a dynamic career opportunity in Customer Support/Back-Office? We are seeking highly motivated professionals who wish to live and work in Portugal. Our ideal candidate will possess excellent communication skills, be able to work independently, and have a strong passion for delivering exceptional customer experiences.

Key Responsibilities:

• Support clients' activities by offering
  - class service to their customers while working on
  - profile projects
• Answer inquiries from customers through various channels
• Identify issues and provide solutions to meet customer needs
• Ensure high levels of customer satisfaction through proactive issue resolution
• Process goods returns and refunds efficiently

Required Skills and Qualifications:

• A native level of Dutch and at least a B2 level of English
• A high school degree or equivalent qualification
• Valid work permit for the specific country (required)
• Ability to relocate to Portugal for an international career and life experience
• Excellent communication and interpersonal skills
• Drive for excellence and professionalism
• Team player with a commitment to work
• Excitement about intercultural communication and expatriate lifestyle

Benefits:

• Long-term
  - term contract, renewable every year or indefinite
• Full-time working hours (40h/week)
• Various schedule options:
  
  
  - site, hybrid, or remote projects
• Salary range:
  
  €950 - €1300 gross/month depending on project and relocation package
• Relocation package including accommodation and flight/travel tickets for international candidates
• Help with paperwork, opening bank account, etc. upon arrival
• Health insurance after training
• Different
  - ons such as language lessons, cooking classes, sports activities, and social events organized by the company

Future Opportunities:

By joining our team, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community, and plenty to discover.