Career Transformation: Customer Service Representative Lisboa

Career Transformation: Customer Service Representative
Lisboa
Lisboa, Lisboa, Portugal

Transform your career with a dynamic role that will challenge and reward you.

We are seeking a highly motivated individual to join our team as a Customer Service Representative. As a key member of our global organization, you will play a vital role in delivering exceptional customer experiences.

Key responsibilities include:

• Providing timely and effective resolutions to customer inquiries via phone, email, and chat
• Ensuring a
  - quality service delivery that meets or exceeds customer expectations
• Collaborating with various departments to ensure seamless processing of customer requests

To succeed in this role, you will possess the following skills and qualifications:

• Excellent communication and interpersonal skills, with proficiency in French (written and oral) and English (B2)
• A proven track record in customer relations, with a strong ability to empathize and resolve issues effectively
• Strong organizational and time management skills, with the ability to work in a
  - paced environment
• Proficiency in Microsoft Office applications and ability to learn new technologies quickly

We offer a comprehensive benefits package that includes:

• Full-time employment with indefinite contracts
• Competitive salary and
  - based bonus structure
• Central location in Lisbon, Portugal
• Opportunities for career growth and professional development
• Recognition and rewards for outstanding performance

We value diversity and inclusion, and strive to create an inclusive work environment where everyone can thrive. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow and develop your career, we encourage you to apply.