Cash Account Manager

About the Job

The Cash Account Manager is the privileged interlocutor of clients to follow‑up their cash accounts, taking into consideration client needs to optimise their treasury and ensuring the correct processing of their cash transactions.

They are part of a team working towards a common goal, following procedures and work organization, and will interact with several departments and activities to expand the knowledge of all team members.

Your Main Activities Are

• Process client instructions by analysing, validating and implementing those instructions.
• Check and monitor failed instructions and provide the correct update to clients, including follow‑up on client's instructions blocked by teams working in Credit Risk.
• Identify and advise on any exceptional or irregular situations, and put in place corrective measures in line with management validation.
• Manage email inboxes, phone calls and follow‑up of requests from clients or internal teams.
• Extract the relevant information from systems and perform proper reconciliation of all details, while verifying documentation received and forwarding to relevant processing team (when applicable).
• Follow‑up on set‑ups and fill in the corresponding files/systems with relevant data.
• Management and monitoring of client or counterparty claims via internal workflow tools (value date adjustment, return of funds, etc. ).
• Client testing follow‑up – ensure that swift messages are properly integrated into systems when new clients are onboarded, or when new services are being introduced.
• Confirm that the checklist tasks are done and updated in accordance with the client's specificities.
• Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas objectives.

Profile and Skills to Success

• Bachelor Degree in Economics / Finance / Accounting or related.
• Advanced level of English, both written and oral.
• Knowledge in MS Office Pack (Excel).
• Attention to detail / rigor.
• Ability to collaborate / teamwork.
• Analytical ability.
• Client focused.

Why Joining BNP Paribas?

• Leading banking institution.
• Presence in Portugal since 1985 with over 8, 700 employees.
• International reach across 63 countries.
• Diversity and inclusion commitment.
• Commitment towards work/life balance.
• Remote working conditions with flexible hybrid model.

Equal Employment Opportunity Statement – BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity.

Please note that only applications submitted in English will be considered.

In case you are selected for this role, further documentation will be requested to support your hiring process.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Banking and Financial Services