Cash Collection Specialist Oeiras

Cash Collection Specialist
Oeiras
Oeiras, Distrito de Lisboa, Portugal

Join to apply for the Cash Collection Specialist role at Nestlé

Cash Collection Junior Specialist

Position Snapshot

Location: Nestlé Business Services Portugal (NBS Braga or Lisbon)

Fluent in English

Full-time/Hybrid mode

About Us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals passionate about digital innovation and continuous process improvement. We seek talent who are eager to learn,
- oriented,
- savvy, entrepreneurial, and capable of thriving in a
- paced environment. If this describes you, consider joining NBS!

Position Summary

For our NBS Order to Cash (O2C) department, we are looking for a Cash Collection Specialist. Reporting to the Cash Collection Lead Specialist, this role involves managing customer account balances, ensuring timely payments, and mitigating uncollectable debt risks.

A day in the life of. . .

• Manage customer queries to maintain clean sales ledger balances;
• Manage due and overdue balances, maximizing
  - time payments;
• Notify markets of uncollectable debt risks and mitigate where possible;
• Conduct collection activities according to market strategies;
• Respond to collection concerns from customers and stakeholders;
• Ensure good communication and customer service to resolve account issues;
• Analyze KPIs and present findings during Daily Operational Reviews;
• Participate in KPI trend analysis, root cause analysis, and problem solving;
• Implement internal controls for collections processes;
• Update routines based on legal or process changes.

What Will Make You Successful

• Degree in Business, Finance, Economics, or similar (preferred but not essential);
• Knowledge of basic finance terminology (debit and credit accounting);
• Proficiency in Microsoft Office;
• Problem solving and analytical skills;
• Positive attitude, eagerness to learn, team player;
• Strong organizational and prioritization skills;
• Work ethic and respectfulness.

What We Offer

At NBS, we prioritize our talents' development, engagement, and
- life balance. Joining NBS Braga offers:

• Expertise development in Nestlé’s Shared Services;
• International and cultural exposure;
• Flexible work environment;
• Engagement and wellbeing activities;
• Competitive salary and
  - based bonus;
• Meal allowance, flexible benefits, and discounts;
• Office amenities and professional training;
• Career growth and international opportunities.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Finance
• Industry: Food and Beverage Services

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