Cash Collection Specialist
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Cash Collection Junior Specialist
Position Snapshot
Location: Nestlé Business Services Portugal (NBS Braga or Lisbon)
Fluent in English
Full-time/Hybrid mode
About Us
Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals passionate about digital innovation and continuous process improvement. We seek talent who are eager to learn,
- oriented,
- savvy, entrepreneurial, and capable of thriving in a
- paced environment. If this describes you, consider joining NBS!
Position Summary
For our NBS Order to Cash (O2C) department, we are looking for a Cash Collection Specialist. Reporting to the Cash Collection Lead Specialist, this role involves managing customer account balances, ensuring timely payments, and mitigating uncollectable debt risks.
A day in the life of. . .
- Manage customer queries to maintain clean sales ledger balances;
- Manage due and overdue balances, maximizing
- time payments; - Notify markets of uncollectable debt risks and mitigate where possible;
- Conduct collection activities according to market strategies;
- Respond to collection concerns from customers and stakeholders;
- Ensure good communication and customer service to resolve account issues;
- Analyze KPIs and present findings during Daily Operational Reviews;
- Participate in KPI trend analysis, root cause analysis, and problem solving;
- Implement internal controls for collections processes;
- Update routines based on legal or process changes.
What Will Make You Successful
- Degree in Business, Finance, Economics, or similar (preferred but not essential);
- Knowledge of basic finance terminology (debit and credit accounting);
- Proficiency in Microsoft Office;
- Problem solving and analytical skills;
- Positive attitude, eagerness to learn, team player;
- Strong organizational and prioritization skills;
- Work ethic and respectfulness.
What We Offer
At NBS, we prioritize our talents' development, engagement, and
- life balance. Joining NBS Braga offers:
- Expertise development in Nestlé’s Shared Services;
- International and cultural exposure;
- Flexible work environment;
- Engagement and wellbeing activities;
- Competitive salary and
- based bonus; - Meal allowance, flexible benefits, and discounts;
- Office amenities and professional training;
- Career growth and international opportunities.
Additional Details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Finance
- Industry: Food and Beverage Services
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Nestlé Localização: Oeiras
Oeiras, Distrito de Lisboa, PortugalPublicado: 23. 5. 2025
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