Cash Collector Trainee - Spanish Speaker (m/f/d)

Cash Collector Trainee - Spanish Speaker (m/f/d)

Join to apply for the Cash Collector Trainee - Spanish Speaker (m/f/d) role at Siemens

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.

In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here!

Responsibilities

• Support contact with customers concerning pre and past due invoices, payment trends, resolution of disputed invoices and others;
• Support team with customer/account queries to ensure sales ledger balances are clean on customer account (reminder and complaint);
• Support team with Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
• Support the team Notifying Markets of uncollectable debt risks & mitigate where possible;
• Support Responding to incoming collection concerns from the customer and internal stakeholders;
• Support the team with Internal communication and cooperation with AR, Sales, Credit Management, Contact Business Unit’s and Sales Dept. ;
• Consistently improving processes and maximizing cash flow for the assigned portfolios;
• Support the team with Investigation of unidentified payments, if requested;
• Support the team with Sales order blocked follow up;
• Support the team with Credit Limit Management;
• Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving;
• Ensure Global and E2E compliance for activities performed in team;
• Support the team Executing identified business and internal controls of Collections processes;
• Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts.

Qualifications

• Degree in Accounting, Finance, Economics or similar;
• Proficiency in Spanish – minimum C2 level (able to communicate freely with customers and sales managers);
• Strong computer skills, including SAP and Microsoft Office applications (Word, Power
  Point, Excel);
• Ability to work under pressure, in a changing environment;
• A continuous learning attitudes;
• Able to propose and implement improvements in procedures;
• Strong problem solving and analytical skills;
• Strong customer focused attitude with a commitment to quality and customer service;
• Good communication skills and ability to work as a team member.

What We Offer

• 12-Month Paid Internship: Kick-start your career with
  - on experience in a global tech leader.
• Flexible & Hybrid Work: Balance your studies and personal life with a modern, flexible schedule.
• Health & Well-being: Comprehensive health insurance and active sports groups to keep you feeling your best.
• Grow Every Day: Access online learning platforms, mentoring, and training programs to boost your skills.
• Community & Perks: Join volunteer initiatives, enjoy partner discounts, and make the most of our convenient shuttle service.

Please attach your CV in English to your application.

Siemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!

Job Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Customer Service
• Industries: Automation Machinery Manufacturing