Cash Management Client Support Officer French Speaker Viseu

Cash Management Client Support Officer French Speaker
Viseu
Viseu, Viseu District, Portugal

About The Job

• The Cash Management Client Support Officer’s mission is to be the single point of contact for our Corporate Clients regarding all their Cash Management requests, from account opening onwards, ensuring high client satisfaction while protecting the bank's interests.

Your Main Activities Are

• Provide Corporate and Institutional Banking (CIB) clients with a
  - line support for their
  - sales and
  - trade activities.
• Maintain a dynamic, interactive, and proactive relationship with clients and internal stakeholders, including Front Office, Back Office, and Support Functions.
• Manage client expectations and provide appropriate answers within a timely manner.
• Report and handle incidents, complaints, and claims according to established procedures and policies.

Profile and Skills to Success

• Bachelor's Degree in Economics, Finance, Accounting, or related fields.
• Up to 2 years of experience in Client Management, Banking, Financial Operations, or similar roles.
• Advanced proficiency in English and French, both written and oral.
• Knowledge of MS Office Excel.
• Analytical skills.
• Excellent communication skills, both written and oral.
• Client-focused mindset.
• Strong organizational skills.
• Resilience.

Why Join BNP Paribas?

• Leading banking institution with a strong international presence.
• Established in Portugal since 1985 with over 8, 700 employees across various entities.
• Global reach with operations in 63 countries and nearly 183, 000 employees.
• Commitment to diversity and inclusion, promoting equal employment opportunities and reflecting societal diversity.
• Focus on work/life balance and employee wellbeing.
• Flexible remote working conditions under a Smart Working framework, supporting hybrid work environments.

For more information, visit bnpp. Lk /
- BNP-Paribas-Portugal.

Please note that only applications submitted in English will be considered. Further documentation may be required if selected for the role.