Change Manager Lisboa

Change Manager
Lisboa
Lisboa, Lisboa, Portugal

Overview

Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and
- proof your business. With a smart blend of bold thinking and reliable execution, we’re able to
- track innovation through each step of your value chain.

We are strategically positioned to build value, with a global footprint across 30 countries. We are as global and local as you need us to be, with strong
-
- class
- European technological centres and unique
- shoring capabilities.

We leverage a network of high
- adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an
- changing environment.

Responsibilities

- Engage with the Project Manager to understand the scope of their solution.

- Facilitate scoping and business priority setting for complex changes, engaging senior stakeholders as required.

- Plan and coordinate the transition activities in alignment with the project delivery lifecycle.

- Define the detail to align the technology solution to the standard service model, and identify and document any exceptions as part of the Service Design.

- Develop service transition plans using standard project management tools.

- Identify the project documentation to be handed over to operational support teams.

- Use metrics and project plans to assess the success of the project and make necessary changes.

Essential skills

- At least 5 years of experience in roles related to service transition;- Solid knowledge of service management tools such as Service
Now and Jira;- An ‘agile’ mindset to deal with change and new developments;- Good knowledge of English.

What do I need before I apply

- Although the project is remote, you must be living in Portugal.