Clearance Broker with French Matosinhos

Overview

As a Clearance Broker you will work closely with Customs to enable
- time clearance and delivery. You will ensure checks and processes are completed to support timely and compliant transactions and regulatory adherence. Effective, courteous, and professional communication, along with taking ownership of issues and requirements, are key to the role. This position offers a hybrid work arrangement.

Responsibilities

• Preparing customs entry documentation based on paperwork supplied with the shipment.
• Checking that all customs documentation is completed correctly.
• Contacting clients by email and phone to provide any missing or unclear information necessary to allow customs clearance.
• Ensuring the correct identification and accurate input of shipment information into appropriate systems.
• Producing and validating customs data and paperwork to support regulatory and internal compliance standards and to ensure timely clearance.
• Maintaining accuracy within a
  - paced, goal‑oriented environment.

Qualifications / Ideal Candidate

• Fluent in English (B2 – C1) and French (B2 - C1).
• Team player with a can‑do attitude.
• Customer focused with excellent communication skills.
• Attention to detail and ability to work to tight deadlines.
• Task oriented with good time management.
• Good analytical and problem‑solving skills.
• Able to make independent decisions based on expertise.
• Good computer skills, including Microsoft Office.
• Willing to develop in a multinational/multicultural environment.

What we offer

• Great working atmosphere.
• An extensive benefits package (private medical care, life insurance, meal allowance, and more).
• Personal and professional development opportunities.
• Formal training and on‑the‑job learning opportunities.
• Tuition assistance.

Fed
Ex is one of the most admired companies and trusted brands year after year. In joining Fed
Ex, every team member commits to our Purple Promise — to make every Fed
Ex experience outstanding—for the customer and for our fellow team members.

Being part of Fed
Ex means you are part of a global network of solutions that continues to strengthen its capability to deliver what our customers need anytime, anywhere.

Fed
Ex was built on a philosophy that puts people first. We are an equal opportunity employer and are committed to a diverse and inclusive workforce with opportunities for all.

Our Company

Fed
Ex is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by Fortune magazine. Every day Fed
Ex delivers for its customers with transportation and business solutions, serving more than 220 countries and territories. We can serve this global network thanks to our outstanding team who are tasked with making every Fed
Ex experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every Fed
Ex decision, policy or activity. Fed
Ex cares for our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the P-S-P philosophy effective is returning profits to the business and investing in our people. Our success is attributed to our people, and our work environment encourages innovation in delivering high‑quality service.

Our Culture

Our culture is brought to life through our behaviors, actions and activities worldwide. The Fed
Ex culture and values have been a cornerstone of our success and growth since the 1970s. While others can replicate systems, our culture differentiates us as we compete and grow in today’s global marketplace.