Client and Business Solutions Consultant Lisboa

Client and Business Solutions Consultant
Lisboa
Lisboa, Lisboa, Portugal

Client and Business Solutions Consultant

Client and Business Solutions Consultant

1 week ago Be among the first 25 applicants

Do you have knowledge and experience in customer communication? This offer might be for you!

Our client is a renowned company in the Banking industry and is currently recruiting an Client and Business Solutions Consultant (M/F/D) in the Lisbon area.

Responsibilities:

• Provide customers with general product support and technical product assistance;
• Build positive relationships, continuously communicating with the Client and other involved parties;
• Address and resolve incidents, complaints, and claims promptly in accordance with current procedures and policies;
• Take E2E responsibility towards the Client, adopting a
  - functional approach across the Group's various departments (front to back).

Requirements:

• Degree in Management, Economics, or similar fields;
• Previous experience in similar roles (mandatory);
• Strong knowledge of MS Office (mandatory);
• Fluent English and Portuguese (mandatory)
• Advanced level of French (valued);
• Critical thinking, customer orientation, and analytical skills;
• Strong corporate communication skills;
• Immediate availability to start;
• Availability to work Monday to Friday from 9:00 AM to 6:00 PM.

Offer:

• Attractive average monthly salary package;
• Contract with the GI GROUP company;

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Banking

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