Client Coordinator (Part-Time, Remote)

Customer Support Agent with German - Full Remote

8700-000 Faro, Algarve Smart-Recruitments

Customer Support Agent with German in Portugal. No experience needed: training provided.

Your Responsibilities:

• Contact with car customers by phone, chat, and email in German.
• Arrange service appointments with service centers and dealers.
• Communicate with dealers.
• Handle guarantee cases.
• Provide towing assistance.
• Professional management of service changes, adjustments, and any other customer concerns.

Requirements:

• Fluency in German (must be at least C1).
• Communicative level of English (at least B2).
• Live in Portugal or be ready to relocate.
• Ability to communicate clearly and effectively.

Benefits:

• First contract for 12 months, possibility to sign a permanent one after 2 years or renew the previous one.
• Public and private health insurance provided by the employer.

If you are moving from abroad:

• Airport pick‑up and administrative assistance with registration in Portugal.
• Refund of flight expenses after 9 months from the first day of hiring.
• Fully paid accommodation in the city.
• Integration activities: Portuguese lessons, sports, and other opportunities for integration.

To apply, please send your CV including your full name, phone number, and personal email address.

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