Client Data - Account Services Analyst Lisboa

Client Data - Account Services Analyst
Lisboa
Lisboa, Lisboa, Portugal

Are you interested in working in the FINANCIAL MARKETS?

We are looking for a Client Data – Account Service Analyst to join our team.

Who are we?

Itaú BBA Europe is a banking subsidiary of Itaú Group, the largest banking institution in Brazil and in Latin America. We believe that talent and innovation flourish in a diverse and inclusive environment, so we are a Bank driven by diverse people, committed to generating value for our customers and our society. We want our employees, the Itubers, to feel welcomed to bring as much of their true selves to work as they like.

Therefore, we encourage all candidates to apply regardless of gender, race, disability, sexual orientation, and any other characteristic that could be subject to discrimination.

Our core values are:

We don’t have all the answers - We have each other’s back - We treasure diversity - We are driven by results - We put the client first - Ethics are
- negotiable

We are in constant transformation and looking for a
- motivated, proactive, and flexible Client Data - Account Service Analyst to join our Credit & Account Services team in Lisbon.

What does the Operations area do?

It provides service excellence in operations focusing on client needs. We do this by ensuring best practices of execution on services related to Funds, Cash/Securities Management and Settlements, Payments, Reconciliation, and Control of Credit Operational Business, as well as Account Maintenance documentation.

What would be your key responsibilities?

• Support onboarding new clients and opening accounts in our core systems;
  
  
• Manage, update and maintain client’s data stored, inclusively to be used across business areas;
  
  
• Manage and control the service charges and
  - related fees;
  
  
• Conduct monthlyreviews and investigations related to the stored data;
  
  
• Provide supportin all UAT activities;
  
  
• Assist in the development and maintenance of internal policies and procedures;
  
  
• Contribute to new projects within the department.
• Support requests from regulators, as well as internal and external auditors.
• Collaborate with other departments to resolve documentation issues in a timely manner;
  
  
• Support system development and projects.
• Help ensure
  - quality service and efficient operational support through diligent practices.

What are we looking for?

• University degree required;
  
  
• 1 to 3 years proven experience in Banking;
  
  
• Availability towork night shift and/or rotative schedule;
  
  
• Knowledge of Excel and Power
  Point;
  
  
• Fluent in English;
  
  
• Strong attention to details;
  
  
• Ability to workin a group and prioritize your own tasks (independently);
  
  
• Understand the needs of a private client and its exigency;
  
  
• Experience in Account Service is a plus.

What can you expect?

• Type of contract:
  
  Fixed-term (12-month contract, with possibility of renewal);
  
  
• Competitive compensation;
  
  
• Hybrid work;
  
  
• A dynamic,
  - paced, challenging and international working environment;
  
  
• Development andgrowth opportunities to support you in your career.

If you believe you are the right fit for this position, please send us your application!

Please note:

• Only applications through Linked
  In will be considered and due to the high volumes of applications that we receive, we will only contact those candidates that we would like to invite to an interview.