Client Delivery Manager - Sap Enterprise Cloud Services
Client Delivery Manager - SAP Enterprise Cloud Services
THE ROLE
The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4HANA private cloud edition, S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition. The CDM drives
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- end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. The CDM is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders, and help customers maximize the value of their partnership with SAP.
Key Responsibilities
- Develop a strategic engagement with your client to establish client focus on the core of the services delivered. Build and maintain strong relationships with key stakeholders.
- Demonstrate accountability as the single orchestrator for End2End delivery. Enforce a culture of performance & collaboration through delivery engagement and Internal Stakeholder Management.
- Proactive
- Informações detalhadas sobre a oferta de emprego
Empresa: SAP SE Localização: Porto
Oliveira do Douro, Porto, PortugalPublicado: 13. 12. 2025
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