Client Service Specialist - Insurance Industry Lisboa

Client Service Specialist - Insurance Industry
Lisboa
Lisboa, Lisboa, Portugal

Customer Service Representative Job Summary:

This is an exciting opportunity to join our team as a Customer Service Representative, where you will play a critical role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for handling client inquiries, resolving issues, and providing personalized support.

Main Responsibilities:

• Handle client calls and emails, responding to their inquiries and resolving any issues that may arise
• Process client requests and transactions accurately and efficiently
• Manage client policy changes, updates, and cancellations
• Develop and maintain strong relationships with clients

Qualifications:

• Degree in Business Administration or related field
• Excellent communication and interpersonal skills
• Proven ability to work in a
  - paced environment with multiple priorities
• Fluency in French (C2) and English (B2)

Benefits:

• Full-time position with indefinite contract
• Competitive salary and performance bonus
• 3000€ Welcome Bonus
• Career development programs and specialized courses

Company Overview:

We are a leading provider of technology and services, dedicated to helping
- known brands improve their businesses. Our team of experts works together to deliver innovative solutions and exceptional customer experiences.