Client Services Associate (French Speaking) Lisboa

Client Services Associate (French Speaking)
Lisboa
Lisboa, Lisboa, Portugal

Client Services Associate (French Speaking)

Client Services Associate (French Speaking)

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This range is provided by pro
Sapient. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

pro
Sapient is a global Expert Network firm. We provide clients with rapid access to
- quality, relevant expert insights, through a combination of
- class client services and innovative AI technology. Whether it's a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.

We are a venture
- backed
- up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female
- founded businesses

Aligning to this we will be hiring our next class of associates in April 2025!

We are offering a salary of €22, 500 + uncapped commission. Please apply if you are keen to start a role in April 2025. Please submit all applications in English.

What is an Associate?

As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a
- paced
- driven environment, pro
Sapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.

You won't find a typical 9-to-5 here - we work with some of the world's most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!

The key duties of this role will include:

• Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client's needs. Your business and commercial understanding will grow exponentially.
• Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:

1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and

2) Utilising professional networking sites and other online resources to source new experts to join our network.

• Expert Communication: Employing a mix (Calls, Emails, Messaging, etc. . . ) of outbound methods to reach experts, you'll then engage with and vet to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills.
• Project Management: Work closely with your team to meet project deadlines and exceed clients' expectations.

pro
Sapient is a global Expert Network firm. We provide clients with rapid access to
- quality, relevant expert insights, through a combination of
- class client services and innovative AI technology. Whether it's a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.

We are a venture
- backed
- up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female
- founded businesses

Aligning to this we will be hiring our next class of associates in April 2025!

We are offering a salary of €22, 500 + uncapped commission. Please apply if you are keen to start a role in April 2025. Please submit all applications in English.

What is an Associate?

As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a
- paced
- driven environment, pro
Sapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.

You won't find a typical 9-to-5 here - we work with some of the world's most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!

The key duties of this role will include:

• Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client's needs. Your business and commercial understanding will grow exponentially.
• Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:

1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and

2) Utilising professional networking sites and other online resources to source new experts to join our network.

• Expert Communication: Employing a mix (Calls, Emails, Messaging, etc. . . ) of outbound methods to reach experts, you'll then engage with and vet to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills.
• Project Management: Work closely with your team to meet project deadlines and exceed clients' expectations.

The key skills needed for this role are:

• The drive to meet and exceed personal targets. Comfortable working in a
  - paced environment and
  taking ownership of your own success.
• A
  - focused mindset, committed to surpassing client expectations and delivering true value through
  speed, quality and excellent service.
• Excellent communication skills with fluency in English (the ability to speak other languages is a plus).
• A curious nature, enjoying the opportunity to learn about various industries and develop new skills.
• Enjoy working in a team and collaborating with others to achieve success.
• MUST be fluent in French & English

• Generous uncapped commission scheme
• Hybrid working (a maximum of 3 days in the office)
• Full health insurance through Advance
  Care (Once passed probationary period)
• Up to €9. 60 meal voucher per day
• Tenure Gifts - Vouchers, extra holiday and sabbaticals for each year of employment including a 4-week paid sabbatical after 3 years of employment
• Enhanced Maternity & Paternity pay
• Enhanced sick pay (up to 10 days per year)
• Team
  - From quarterly gatherings to our annual winter & Summer parties, we love to celebrate, collaborate and have fun together!

Want to hear more? Look at our careers Notion page - https://prosapient. notion. site/Careers-at-pro
Sapient-bfb1f316031b4dabbd9d40943cc4cc6f

Next Steps. . .

We are committed to building an inclusive workplace - did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don't necessarily tick every box, we encourage you to apply anyway - this role could still be a great match!

At pro
Sapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.

All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening &
- employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Information Services

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