Client Services Associate - German Speaking - (Entry Level - Early 2026) Lisboa

Overview

pro
Sapient is a global Expert Network firm. We provide clients with rapid access to
- quality, relevant expert insights, through a combination of
- class client services and innovative AI technology. We connect clients with industry experts who deliver the insights needed to make impactful, informed decisions. We are a venture
- backed
- up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female
- founded businesses.

We are offering a salary of €22, 500 + uncapped commission. Please apply if you are keen to start a role in either January, February or March of 2026. Please submit all applications in English.

What is an Associate?

As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a
- paced
- driven environment, pro
Sapient could be the ideal place for you. After an intensive training period,
- 'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.

You won’t find a typical 9-to-5 here – we work with some of the world’s most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!

Key duties

• Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client’s needs. Your business and commercial understanding will grow exponentially.
• Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by: 1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and 2) Utilising professional networking sites and other online resources to source new experts to join our network.
• Expert Communication: Employing a mix (Calls, Emails, Messaging, etc…) of outbound methods to reach experts, you’ll then engage with and vet to evaluate their suitability for the brief. These interactions are opportunities to learn about an industry, build your professional network and hone your negotiation skills.
• Project Management: Work closely with your team to meet project deadlines and exceed clients’ expectations.
• Drive to meet and exceed personal targets. Comfortable working in a
  - paced environment and taking ownership of your own success.
• Client-focused mindset, committed to surpassing client expectations and delivering true value through speed, quality and excellent service.
• Curious by nature, enjoy learning about various industries and developing new skills.
• Enjoy working in a team and collaborating with others to achieve success.
• MUST be fluent in English and German (the ability to speak other languages is a plus).
• Generous uncapped commission scheme designed to reward over performance – the sky is the limit!
• Hybrid working (a maximum of 3 days in the office)
• Remote work flexibility up to 20 extra days per year
• Growth opportunities with multiple paths for career development
• Full health insurance through Advance
  Care (once passed probationary period)
• Up to €9. 60 meal voucher per day
• Enhanced Maternity & Paternity pay
• Enhanced sick pay (up to 10 days per year)
• Team outings, quarterly gatherings, and annual Winter & Summer parties

Next Steps

To set you up for success, attend a short introductory Insight Session before your
- stage interview. This session provides context about our business, our people, and the role involved.

1. First stage: interview with a member of the Talent Team to discuss your background and alignment with key skills.
2. Second stage: meet with a Senior Associate and a Team Lead from Client Services, including a Case Study exercise.
3. Final stage: meet with an Associate Director for a deeper discussion about interest and fit.

We are committed to building an inclusive workplace. If you are interested in the role but don’t tick every box, we encourage you to apply anyway. This role could still be a great match.

At pro
Sapient, we are an equal opportunity employer. We offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected characteristics. All employment decisions are based on qualifications, merit, and business need. Due to the regulated nature of our clients, offered candidates are subjected to thorough screening and
- employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.