Client Solutions & Partnership Specialist Setúbal

Client Solutions & Partnership Specialist
Setúbal
Setúbal, Setubal, Portugal

We're Hiring: E2E Partnership & Business Solutions Officer | Lisbon (Hybrid)

About the Role:

Join a dynamic,
- facing role where your ability to connect, coordinate, and deliver will make a real impact. As an E2E Partnership & Business Solutions Officer , you’ll be part of a
- paced environment supporting a major player in the banking industry. Acting as a key point of contact for corporate clients, partners, and internal teams, you’ll ensure a seamless experience across services and solutions. If you're proactive, communicative, and eager to work at the heart of client operations, this opportunity is for you.

What you’ll do:

• Support business clients and partners by assisting with product usage, onboarding, and issue resolution
• Handle
  -
  - day client interactions while coordinating with Sales, Product, and Technical teams
• Manage and follow up on technical incidents, service requests, and process improvements
• Ensure client satisfaction through
  -
  - end ownership and proactive communication
• Contribute to internal knowledge sharing and service excellence across departments

Tools & Tech Skills:

• Experience with CRM or ticketing platforms (e. g. Jira, Zendesk)
• Proficiency in Microsoft Office tools (Excel, Word, Power
  Point)
• Functional understanding of APIs and system integrations

Language Skills:

• English – Fluent (mandatory)
• French – Fluent (mandatory)
• Other languages are a plus

Soft Skills:

• Strong analytical thinking and attention to detail
• Excellent communication and interpersonal skills
• Ability to lead client discussions, workshops, and knowledge sessions
• Client-focused with a solid understanding of internal processes and compliance

Why join AXCO?

• Be part of a
  - first consultancy that values your growth
• Work on
  - impact projects with international reach
• Enjoy a hybrid model that supports
  - life balance
• Gain exposure to the financial services sector and
  - driven environments

If you’re looking for a new challenge in client solutions, love
- functional collaboration, and thrive in
- paced environments — we’d love to hear from you!