Client Support Expert Lisboa

Client Support Expert
Lisboa
Lisboa, Lisboa, Portugal

Customer Service Representative

As a Customer Service Representative, you will be the face of our organization, interacting with customers to provide guidance and knowledge on Masterpiece Policy for Homeowners' products and services. You will engage with customers through incoming calls or emails, reviewing requests, making appropriate decisions, and processing accordingly.

You will have the opportunity to demonstrate your analytical skills, solving problems and working towards continuous improvement for customer satisfaction. Your excellent writing and communication skills, coupled with empathy and team spirit, will enable you to identify customers' needs and propose fast solutions. As a proactive,
- driven,
- motivated, and great team player, you will thrive in this role.

This is an exciting opportunity to grow and develop your career in a dynamic environment. With
- time contracts, competitive salaries, and performance bonuses, we offer benefits that support your unique lifestyle. Our central location in Lisbon, Portugal, provides an excellent
- life balance, and our
-
- friend bonus opportunities will help you share your experience with others. Additionally, we provide full paid training on our company and projects, as well as career development programs, specialized courses, and language classes to support your growth.

We value diversity and equal employment opportunities for all candidates and strive to create a work environment free from discrimination and harassment. Eligibility to work in Portugal is required for this position. If you are a motivated individual looking to grow and succeed, we encourage you to apply for this role.