Clinical Support Specialist Porto Salvo

Overview

Clinical Support Specialist role at Johnson & Johnson Med
Tech, based in Algarve.

Johnson & Johnson Med
Tech produces a broad range of innovative products and solutions used by health care professionals in orthopedics, surgical oncology, general surgery, neurosurgery & neurological disease, infection prevention, cardiovascular disease, and aesthetics. Johnson & Johnson Med
Tech Orthopedics is the largest, most innovative and comprehensive orthopaedic and neurological business in the world.

We have an exciting and challenging role within our team as a Clinical Support Specialist based in Algarve.

Purpose of the role

You will be responsible for maintaining an existing customer base and developing surgical support, identify sales opportunities in strategic accounts across the sales territory. In this role, you will become an integral part of the sales team by providing support to several territory managers in servicing their customers and accounts.

What To Expect

• You will provide in theatre support to consultants and nursing staff regarding the use of products of Joints and Trauma Business
• Providing accurate information regarding all products and their indications (i. e. surgical techniques) for use to orthopaedic consultants and nursing staff
• Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully.
• Assist in the promotion/correct use of Johnson & Johnson Med
  Tech Orthopedics products through regular, organised customer education meetings and training sessions
• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities.
• Provide support to Johnson & Johnson Med
  Tech Orthopedics Education Events
• Achieve Business goals in line with CREDO Values
• Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff
• Maintain and grow the business as defined by the individual business plan and Key Opinion Leader targets.
• Proactively build and develop relationships with Clinical stakeholders
• Develop a portfolio of territory Key Opinion Leaders across the product portfolio
• Cover surgical cases as required to support regional colleagues

Essential Requirements

Who are we looking for?

• A Bachelor's or Graduate degree in Health Sciences like Nursing
• 3-5 years of work experience within OR Nurse, ICU or Clinical Support in Medical Device Industry
• Surgical procedure knowledge, adequate to illustrate our product benefits is preferred
• Excellent listening, communication, and presentation skills
• Passionate, Purpose Driven and Proactive
• Advanced-level computer skills, and the ability to multitask without the direct oversight of manager required
• Analytical thinking and Results driven. Steadfastly pushes self for results