Cloud Citrix VDI Engineer (Based in Lisbon) Lisboa

Cloud Citrix VDI Engineer (Based in Lisbon)
Lisboa
Lisboa, Lisboa, Portugal

At Hays , we’re partnering with a leading American multinational that’s growing its footprint in Portugal. As a trusted provider of secure, reliable managed cloud solutions , they empower businesses to innovate through
- edge technologies across AWS, Azure, Google Cloud, Private Cloud, and Cybersecurity.

We’re hiring a Cloud Engineer & VDI Specialist with focus on Citrix!

Are you passionate about virtual desktop environments and cloud infrastructure ? This is a
- on Citrix role where you’ll manage
- performance, secure VDI environments for
- tier clients, blending deep technical expertise with operational excellence and customer collaboration. Your Key Responsibilities

Customer Environment Management: Maintain and optimize multiple client environments, ensuring performance, security, and compliance.

Incident & Crisis Management: Proactively identify, troubleshoot, and escalate
- priority issues; lead root cause analysis and resolution.

Operational Excellence: Manage ticket backlogs, update environments with LTSR/CU/security patches, and ensure compatibility across OS, apps, and tools.

Collaboration & Communication: Deliver a
- first experience via phone, email, and ticketing systems; interface with vendors and internal teams to resolve complex issues.

Mentorship & Knowledge Sharing: Provide technical guidance to Skill PODs, review RFCs, and contribute to internal knowledge base documentation.

Automation & Optimization: Use Power
Shell and other tools to automate tasks, optimize performance, and streamline operations.

Security & Compliance: Implement cybersecurity best practices, including CVE remediation, certificate management, and environment hardening.

What You Bring

Bachelor’s degree and 2+ years’ experience (or equivalent years'experience)

Experience in Virtual Desktop Infrastructure (VDI) : most valuable with Citrix Net
Scaler , WEM , and Citrix Virtual Apps & Desktops

Strong Power
Shell scripting and automation skills

Experience with Active Directory , Windows Server , GPO , FSLogix and Citrix FAS.

Experience with N-able/ Veeam and backup/restoration tools

Knowledge of MFA/2FA solutions (Duo, Azure MFA, Workspace One) and networking (Forti
Gate, VPN, Velo
Cloud, firewalls)

Willingness to participate in A 24/7
- call rotation if needed.

Nice to Have

Certifications: CCA-V, CCP-V, CCP-App
DS, Nerdio Certified Engineer

Experience with: PVS, Veeam, Forti
Gate, Workspace One, and more

What’s in It for You?

Contract: Permanent full time

Hybrid work model (flexible depending on residence)

Location: Lisbon city centre

Competitive salary based on your professional expertise.

Meal allowance (€9. 60/day worked)

Private health insurance

Be part of a global,
- ready project

Career growth in a
- impact, innovative environment

Ready to take your cloud career to the next level? Apply now here for more info!