Cloud Services Customer Experience Specialist Lisboa

Cloud Services Customer Experience Specialist
Lisboa
Lisboa, Lisboa, Portugal

We are seeking a talented individual to join our team as a Customer Service Representative. This is an exciting opportunity to develop your skills and experience in customer relations.

About the Role:

This is a challenging and rewarding role that requires excellent communication and
- solving skills. You will be working closely with customers to resolve their queries and provide a
- quality service.

Your Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Responsible for resolving customer complaints in a timely and professional manner
• Meet or exceed customer satisfaction targets

Requirements:

• Bachelor's degree in Business Administration, Marketing, or Communications
• High level of French (written and oral) and fluent in English (B2)
• Excellent communication and interpersonal skills
• Ability to work in a
  - paced environment and prioritize tasks effectively

What We Offer:

• Opportunity to work with a dynamic team and contribute to the company's growth
• Competitive salary and benefits package
• Professional development opportunities
• Flexible working hours and remote work options