Coffee Quality and Administrative Assistant Lisboa

Coffee Quality and Administrative Assistant
Lisboa
Lisboa, Lisboa, Portugal

Overview

Connecting clients to markets – and talent to opportunity

With 4, 300 employees and over 400, 000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing
- class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The Stone
X Group is made up of four segments that offer endless potential for progression and growth.

Business Segment Overview:

Commercial: With boots on the ground authenticity at the heart of everything we do, our comprehensive array of commercial products and services enable you to work directly with our clients, across hedging, risk management, execution and clearing, OTC products, commodity finance and more.

Responsibilities

Primary duties will include:

Office Manager:

• Manage office operations and daily activities ensuring a clean and organized workspace; maintain office equipment and arrange necessary repairs.
• Supply management: order, monitor, and manage office supplies, ensuring adequate stock levels.
• Communication and customer service: respond to customer inquiries and provide general office support for customers and visitors.
• Vendor relationships: coordinate general office maintenance with vendors (electricity, water, internet, etc. ) and manage contracts and negotiations.
• Address employee queries regarding office management issues (stationery, hardware, travel arrangements).
• Budget management: track expenses and ensure compliance with company procedures.
• Maintain compliance with safety protocols, HR policies, and operational standards.

Quality Control

Maintenance of the laboratory in Lisbon, including roasting and cupping coffee samples, managing sample labelling and dispatch, recording results, and reporting to relevant departments.

Coordination between labs in Lisbon and Addis Ababa, including process improvement, calibration, and travel for training and procedures understanding.

This list is not exhaustive and can be expanded as needed.

Qualifications

• Fluent in English and Portuguese; additional languages are a plus.
• Proficiency in Word, Excel, and Outlook.
• Excellent attention to detail, organization, and time management.
• Strong communication and interpersonal skills.
• Problem-solving and
  - making abilities.
• Barista experience, preferably in a coffee chain like Starbucks.
• Experience in quality control is advantageous.
• Good customer service skills and experience with data management tools.
• Ability to work in a
  - growing environment and contribute to business success.

Working Environment

• In-office 100%, daily.
• Part-time (50%), preferably morning
  - days.
• Travel to Addis Ababa and Varginha as needed.