Collection Agent - French [139-003262-1] Oeiras

Collection Agent - French [139-003262-1]
Oeiras
Oeiras, Lisboa, Portugal

French Collections Agent – Hybrid | Miraflores, Algés

Are you fluent in French and have experience in cash collection? Do you want to work in a multinational environment with career growth opportunities? Then this role is for you!

Your Responsibilities:
Client portfolio management in a multinational environment
Ensure payment deadlines are met
Receiving customer complaints and forwarding them to the respective subsidiaries
Obtaining missing accounting information from clients - telephone and email
Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners
Properly record all complaints received either by phone or email
Follow-up on customer accounts
Identify solutions to the problems presented;
Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

What We’re Looking For:
Fluency on Excel (advanced excel) and SAP
Language: French mandatory (Minimum: C1), English B2
Experience in cash-collection or in similar position, at least 3 years (experience within a shared service environment would be a plus)
Good knowledge in finance.

We Are Seeking People Who:
• Have attention to detail and accuracy
• Have good verbal and written communication skills
• Have ability to work under pressure while thinking objectively
• Have leadership capacity and assertiveness
• Are rigorous, have strong analytical capabilities and ability to solve problems
• Have adaptability, autonomy, and proactiveness capacity
• Have strong commitment, motivation, and high enthusiasm
• Have customer orientation

What We Offer:
Hybrid work model
Monday to Friday | 08:00 - 17:00
40h/week schedule
Base Salary
Meal Allowance: €9.60/day
Health Insurance

Ready for this opportunity? Apply now and join an international team!