Collections Clerk - Oeiras [241-001650-1] Oeiras

Collections Clerk - Oeiras [241-001650-1]
Oeiras
Oeiras, Lisboa, Portugal

Funções:
- Management of a centralized mailbox, assigning inbound customer queries

- Once logged, prioritize customer queries

- Investigate customer queries by liaising with internal departments by both phone and email, to understand the

issue.

- Uphold or credit the charge in the rental system

- Respond directly to the corporate customer or via the credit control team

- Building a rapport with the customer and credit control team

- Identifying root causes and putting in preventative measures where applicable

- Liaise with the data loading

Requisitos:
Key Skills:

- A confident speaker of the English language

- Ability to reconcile high volume transactions

- Good analytical skills

- Professional manner and highly organized

- Ability to multitask

- High standard of numeracy, accuracy and attention to detail

- Ability to work on your own initiative, prioritizing your own work

- Excel advanced or intermediate skills

- MS access knowledg

Oferta:
We offer:

• Opportunity to work in a reference company in its sector;

• Salary conditions compatible with professional experience;

• Dynamic and versatile work environment;

• Work contract with our client;

• Initial and continuous training.

Location: Paço de Arcos, Oeiras.