Collections Specialist - Italian Speaker (Lisbon) Lisboa

Collections Specialist - Italian Speaker (Lisbon)
Lisboa
Lisboa, Lisboa, Portugal

col-wide
Job Description: 2023-09-13 Full time Contrato direto com o cliente

We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector: Nestlé Business Services.

They are currently looking to strengthen their team with an
Accounts Receivable Specialist – Italian Speaker (M/F) for their office located in Linda-a-Velha, Lisbon.

Main responsibilities:

- Manage customer/account queries to ensure sales ledger balances are clean on customer account;

- Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;

- Notify Markets of uncollectable debt risks & mitigate where possible;

- Collection activities based on Market Collection Strategy;

- Respond to incoming collection concerns from the customer and internal stakeholders;

- Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts;

- Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's);

- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;

- Execute identified business and internal controls of Collections processes;

- Review and propose updates, through company, to the Standard Routines due to legal or process changes.

Ideal Profile:

- Degree in Business, Finance, Economics or similar preferred but not essential;

- Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);

- Fluent in English;

- Fluent in Italian;

- Good computer skills, including Microsoft Office applications;

- Good problem solving and analytical skills;

- Positive Thinking, willingness to learn and Team Player attitude required;

- Good Organization and Prioritization skills to be able to cope with a fast pace environment;

- Strong work ethic and Respectfulness required.

We offer:

Direct contract with our client.

Competitive salary and annual bonus according to your performance.

Flex Benefits - you can chose what benefit is more suitable to you.

Hybrid work (Linda-a-Velha, Lisbon).

Career progression and possibilities for International Career.

Initial and continuing training.

We're waiting for you!

Industrias Alimentares e das Bebidas

Banca e Serviços Financeiros

70003

Oeiras - Lisboa

A empresa está autorizada a exercer a atividade de trabalho temporário pelo Alvará 783/15 emitido em 1 de Setembro de 2015 pelo Presidente do Conselho Diretivo do Instituto de Emprego e Formação Profissional. O exercício da atividade de recrutamento e seleção está devidamente autorizada pelo Instituto de Emprego e Formação Profissional, constando do Registo Nacional de Agências, previsto no artº 19º do DL 260/2009, de 25 de Setembro, com as respetivas alterações.

Os candidatos devem ler a Política de Privacidade no nosso

Original Source

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Created on 14/09/2023 by TN Portugal