Commercial Manager

Commercial Manager
Porto
Oliveira do Douro, Porto, Portugal

Dream
Fly Indoor Skydiving

is seeking a dynamic and
- oriented

Commercial Manager

to lead the operations and commercial strategy of our location in Porto. This role combines team leadership with business development responsibilities, making it ideal for a professional with strong operational experience and a passion for sales — especially in the corporate and B2B space.

As

Commercial Manager

, you will be responsible for the smooth daily functioning of the location, while also driving revenue through corporate partnerships, B2B sales, and local business outreach. You will play a key role in ensuring both customer satisfaction and sustainable commercial growth.

Key Responsibilities

• Oversee all daily operations at our location in Porto (we are open from Wednesday to Sunday), ensuring efficiency, safety, and a high standard of service.
• Lead and manage a team of 3 employees, including scheduling, performance management, and staff development.
• Develop and execute sales strategies with a focus on corporate sales, events, and group experiences.
• Build and maintain relationships with local businesses, event agencies, and corporate clients to drive B2B revenue.
• Ensure compliance with safety protocols, cash handling procedures, and internal policies.
• Monitor venue appearance and maintenance to support a premium customer experience.
• Handle customer issues and feedback with professionalism and prompt resolution.
• Track and analyse performance metrics and KPIs, using data to inform
  - making and improve results.
• Collaborate with the team in Lisbon on marketing, promotions, and operational improvements.
• Stay current on industry trends and local market opportunities.

Required Skills and Competencies

• Demonstrated experience in a management role, preferably in the leisure, hospitality, or retail sectors.
• Strong sales acumen, particularly in corporate or B2B sales and client relationship building.
• Proven leadership skills with the ability to motivate and develop
  - performing teams.
• Excellent interpersonal and communication skills in both Portuguese and English.
• Strong
  - solving abilities and a
  - focused approach.
• Solid organisational and time management skills, with the ability to manage multiple priorities.
• Proficiency with POS systems and Microsoft Office tools (Excel, Word, Power
  Point).

Preferred Qualifications

• Degree in Business Administration, Sports Management, Hospitality, or related field is a plus.
• Previous experience managing a venue, event space, or
  - facing location.
• Flexibility to work evenings, weekends, and holidays.

Why Join Dream
Fly?

At Dream
Fly, you'll be part of a dynamic company offering a unique experience in the indoor skydiving industry. We offer a collaborative environment where you can contribute strategically and make an impact.

Interested?

Send your cv + application to

#Hiring #Commercial
Manager #Corporate
Sales #Dream
Fly #Porto #B2B