Commercial Manager Porto

Dream Fly Indoor Skydiving is seeking a dynamic and

- oriented Commercial Manager to lead the operations and commercial strategy of our location in Porto. This role combines team leadership with business development responsibilities, making it ideal for a professional with strong operational experience and a passion for sales — especially in the corporate and B2B space.

As Commercial Manager, you will be responsible for the smooth daily functioning of the location, while also driving revenue through corporate partnerships, B2B sales, and local business outreach. You will play a key role in ensuring both customer satisfaction and sustainable commercial growth.

Key Responsibilities

• Oversee all daily operations at our location in Porto (we are open from Wednesday to Sunday), ensuring efficiency, safety, and a high standard of service.
• Lead and manage a team of 3 employees, including scheduling, performance management, and staff development.
• Develop and execute sales strategies with a focus on corporate sales, events, and group experiences.
• Build and maintain relationships with local businesses, event agencies, and corporate clients to drive B2B revenue.
• Ensure compliance with safety protocols, cash handling procedures, and internal policies.
• Monitor venue appearance and maintenance to support a premium customer experience.
• Handle customer issues and feedback with professionalism and prompt resolution.
• Track and analyse performance metrics and KPIs, using data to inform decision making and improve results.
• Collaborate with the team in Lisbon on marketing, promotions, and operational improvements.
• Stay current on industry trends and local market opportunities.

Required Skills and Competencies

• Demonstrated experience in a management role, preferably in the leisure, hospitality, or retail sectors.
• Strong sales acumen, particularly in corporate or B2B sales and client relationship building.
• Proven leadership skills with the ability to motivate and develop performing teams.
• Excellent interpersonal and communication skills in both Portuguese and English.
• Strong problem solving abilities and a focused approach.
• Solid organisational and time management skills, with the ability to manage multiple priorities.
• Proficiency with POS systems and Microsoft Office tools (Excel, Word, Power
  Point).

Preferred Qualifications

• Degree in Business Administration, Sports Management, Hospitality, or related field is a plus.
• Previous experience managing a venue, event space, or facing location.
• Flexibility to work evenings, weekends, and holidays.

Why Join Dream Fly?

At Dream Fly, you’ll be part of a dynamic company offering a unique experience in the indoor skydiving industry. We offer a collaborative environment where you can contribute strategically and make an impact.

Interested?

Send your cv + application to

#Hiring #Commercial Manager #Corporate Sales #Dream Fly #Porto #B2B