Concierge (M/F) - Tivoli Alvor Algarve Resort - Viseu

Concierge (M/F) - Tivoli Alvor Algarve Resort -
Viseu
Viseu, Viseu District, Portugal

Empresas:

Minor Hotels Europe & Americas

What will be your mission?

As Concierge, your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel.

• Anticipate all guest needs and handle all guest inquiries.
• Excellent knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities and food and beverage outlets.
• Ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner.

• Degree in Hotel Management preferred.
• A natural interest in other people and cultures.
• You enjoy being a point of contact for our guests and make contact easily.
• Ability to surprise guests with your special touch.
• Excellent communication skills and proficiency in the English language.